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Help/FAQ » My Opera community

Community

What is My Opera and who is running it?

My Opera is the support community for the Opera Web browser. A free account there includes features such as photo albums, blogs, groups, and 1 GB of free disk space. In the forums, you can ask browser-related questions, or just hang out. Meet some cool people, browse around, and explore our community!

Rules and guidelines

If you sign up for an account on My Opera, you must agree to our terms of service. You warrant that you will not upload files, images, code, materials, or other information or content ("Content") that is obscene, vulgar, sexually-oriented, hateful, threatening, or that violates any laws or third-party rights. You also warrant that you hold all the necessary rights to upload and distribute all Content, including the necessary consent to upload and distribute any personal information about third persons, on My Opera Community and that you will not upload viruses or other forms of malware. The Opera Community strictly forbids unsolicited messaging and unauthorized advertisements while using the Opera Community services. The owners of Opera Community have the right to remove any Content and close any account for any reason.

You also acknowledge that you have read, understood and accepted these Terms as well as the My Opera Privacy policy available at http://my.opera.com/community/privacy/. These Terms, as well as the Privacy policy, may be modified by Opera without notice at any time in the future. Changes will be posted at http://my.opera.com/signup/. It is the responsibility of all users to remain informed of any changes at all times, as all users are bound by the latest version of the Terms and Privacy policy.

Where to find more help

If none of the help sections help you to solve your problem, or you are receiving error messages you do not understand, you can ask in the forums, IRC, or contact us, but before you do we have some general guidelines which may help you to find an answer or to post your question in the correct section.

Make sure that you are using the latest version of Opera.

Do a search before posting. Your question may have been asked before, and an answer may already be available. Give a brief summary of the problem in the subject header of your post, to make it easier for others to find your thread and contribute.

Be specific and to the point. smilie

Remember to include all relevant information. Describe the problem briefly, but completely. Include the full error message (if any). If you are having problem with a Web page, include the exact URL and explain what the problem is and how to reproduce it. List your operating system, system specs (CPU, RAM, etc.), and so on.

Report back to us if your problem has been solved. If the problem is solved, no matter who solved it, report the solution back to the same thread you posted the problem in! Other people will most likely benefit from this information.

Remember that there are real people behind the usernames in the forum. Treat them with respect, and you will be treated with respect.

Where to report bugs/spam/abuse

The best place to report any incidents of bugs, spam or abuse on My Opera is in the forums. We have different threads for each subject. Here's a complete list:

Personal Message spam: If you receive something that you suspect is spam in your My Opera inbox this is the place to report it. Our moderators are working hard to fight spam and we appreciate any feedback submitted by you.

Opera bugs: Encountered something you think is a bug while using the Opera browser? Then please post it here.

Forum spam: If you see a forum post which clearly is spam then click on "Report post" in the top right corner of the thread so our moderators will be notified.

Comment/blog spam: If you see a user who is posting spam in a comment or has dedicated an entire blog to it then please report it here.